Terms & Conditions
Terms & Conditions
Last Updated: 26 September 2026
Welcome to Brras Brazeal, operated by RMD Enterprise.
These Terms & Conditions govern your access to and use of our website, products, services, and online store. By accessing our website or purchasing products from us, you agree to be bound by these Terms & Conditions.
Please read these terms carefully before using our website or placing an order.
1. About Us
Brand Name: Brras Brazeal
Business Entity: RMD Enterprise
Location: Guwahati, Kamrup, Assam, India
Email: brrasbrazeal@gmail.com
For questions regarding these Terms & Conditions, please contact:
2. Acceptance of Terms
By accessing, browsing, registering on, or purchasing from our website, you confirm that:
- You have read and understood these Terms & Conditions.
- You agree to comply with these Terms & Conditions.
- You agree to comply with applicable laws and regulations.
- The information provided by you during an order or registration is accurate and complete.
- You are legally capable of entering into a transaction under applicable law.
If you do not agree with these Terms & Conditions, please do not use our website or place an order through it.
3. Website Use
You may use our website only for lawful purposes.
You agree not to:
- Use the website for any unlawful or fraudulent purpose.
- Attempt to gain unauthorized access to our website, server, database, or systems.
- Interfere with the operation or security of the website.
- Upload or transmit malicious code, viruses, or harmful software.
- Copy, reproduce, modify, distribute, or exploit website content without authorization.
- Use automated systems to scrape, collect, or reproduce website content without permission.
- Impersonate another person or provide false information.
- Use the website in a manner that could damage our business, reputation, systems, or other users.
We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms & Conditions have been violated.
4. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, availability, and other information displayed on our website are accurate.
However:
- Product colours may appear slightly different depending on your device or screen.
- Images may be for illustrative purposes where specifically indicated.
- Product packaging, labels, designs, or specifications may change from time to time.
- Minor variations may occur between the product shown on the website and the product delivered.
- Product availability may change without prior notice.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information whenever necessary.
5. Product Availability
Products displayed on our website are subject to availability.
Adding a product to your shopping cart does not necessarily guarantee that the product will remain available until checkout or payment is completed.
If a product becomes unavailable after an order is placed, we may contact you regarding an alternative solution or process an applicable refund.
6. Prices
All product prices displayed on our website are subject to change without prior notice.
Where applicable, prices may include or exclude taxes, shipping charges, handling charges, or other applicable fees. The applicable amount payable will be displayed during the checkout process where supported.
We make reasonable efforts to ensure that pricing information is accurate.
However, if an obvious pricing or technical error occurs, we reserve the right to correct the error and, where appropriate, cancel or modify the affected order.
7. Orders
When you place an order through our website, you are making a request to purchase the selected products.
After receiving your order, we may send an order confirmation through email, SMS, WhatsApp, or another available communication channel.
An order is subject to acceptance and availability.
We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in circumstances involving:
- Product unavailability
- Pricing or listing errors
- Incorrect product information
- Suspected fraudulent activity
- Duplicate or unusually large orders
- Payment issues
- Incorrect customer information
- Delivery restrictions
- Violation of these Terms & Conditions
If we cancel an order for which payment has already been received, an applicable refund will be processed.
8. Customer Information
You are responsible for providing accurate information when placing an order.
This may include:
- Full name
- Mobile number
- Email address
- Billing address
- Shipping address
- Payment information where applicable
- Other information required to process your order
You are responsible for ensuring that your delivery information is correct.
Brras Brazeal / RMD Enterprise will not be responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
9. Payment
We may provide multiple payment methods, including online payment and Cash on Delivery, where available.
Online payments may be processed through third-party payment gateways.
You agree to provide valid and accurate payment information where required.
We do not guarantee uninterrupted availability of any particular payment method.
Payment transactions may be subject to the terms and privacy policies of the applicable payment service provider.
10. Shipping and Delivery
We aim to dispatch and deliver orders within the estimated delivery timeframe displayed on the website or communicated to you.
Delivery times are estimates and may be affected by:
- Courier delays
- Weather conditions
- Natural disasters
- Transportation disruptions
- Public holidays
- Strikes or other disruptions
- Incorrect or incomplete delivery information
- Remote delivery locations
- Events beyond our reasonable control
Once an order has been handed over to the shipping partner, delivery is also subject to the courier or logistics provider’s processes.
We are not responsible for delays caused by circumstances beyond our reasonable control.
11. Delivery Attempts
Customers are responsible for being available to receive their orders.
If delivery fails because of an incorrect address, unavailable recipient, refusal to accept the shipment, or other customer-related circumstances, additional delivery attempts or return-to-origin procedures may apply.
Any applicable additional charges may be borne by the customer where permitted and disclosed.
12. Returns, Refunds and Cancellations
Returns, refunds, replacements, and cancellations are governed by our separate Refund, Return & Cancellation Policy.
Please review that policy before placing an order.
Eligibility for a return, replacement, refund, or cancellation depends on the applicable conditions and timelines specified in that policy.
13. Cancellation by Customer
Customers may request cancellation of an order by contacting us as soon as possible.
Cancellation may not be possible after the order has been processed, packed, dispatched, or handed over to the delivery partner.
Where cancellation is approved after payment has been received, the applicable refund will be processed according to our Refund, Return & Cancellation Policy.
14. Intellectual Property
All content available on the website, including but not limited to:
- Brand names
- Logos
- Product photographs
- Graphics
- Designs
- Text
- Product descriptions
- Website layouts
- Icons
- Videos
- Software
- Website code
- Marketing materials
is owned by, licensed to, or used by Brras Brazeal / RMD Enterprise and may be protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit any website content without prior written permission.
15. User-Generated Content
If the website allows customers to submit reviews, comments, photographs, testimonials, or other content, you agree that:
- The content you submit is accurate to the best of your knowledge.
- You have the necessary rights to submit the content.
- The content does not violate applicable laws or third-party rights.
- The content does not contain harmful, fraudulent, defamatory, obscene, or unlawful material.
By submitting content to our website, you grant us permission to use, reproduce, display, and publish that content for legitimate business, marketing, or promotional purposes, subject to applicable law.
We reserve the right to remove content that violates these Terms & Conditions or applicable law.
16. Promotions and Offers
From time to time, we may offer discounts, promotional codes, special offers, or other promotional campaigns.
Promotions may be subject to additional terms, including:
- Validity period
- Minimum order value
- Product restrictions
- Quantity limitations
- Customer eligibility
- One-time-use restrictions
- Other conditions specified with the promotion
We reserve the right to modify, suspend, or withdraw a promotion where reasonably necessary, subject to applicable law.
Promotional offers cannot necessarily be combined unless expressly stated.
17. Third-Party Services
Our website may use third-party services, including payment gateways, courier companies, analytics services, hosting providers, communication platforms, and other technology providers.
Your use of certain third-party services may be subject to their respective terms and policies.
Brras Brazeal / RMD Enterprise is not responsible for the independent operations, policies, content, or practices of third-party services.
18. External Links
Our website may contain links to websites or services operated by third parties.
These links may be provided for convenience or informational purposes.
We do not control or guarantee the availability, accuracy, security, or content of third-party websites.
Visiting third-party websites is at your own discretion and subject to their applicable terms and policies.
19. Privacy
Your use of our website is also governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, protect, and disclose personal information.
By using our website, you acknowledge that you have read and understood the applicable privacy practices.
20. Disclaimer
To the extent permitted by applicable law, we provide our website and its content on an “as available” basis.
We make reasonable efforts to maintain accurate information and reliable website functionality, but we do not guarantee that:
- The website will always be available or uninterrupted.
- The website will always be error-free.
- All information will always be completely accurate or current.
- The website will be free from viruses or other harmful components.
- Every product will always be available.
Nothing in these Terms & Conditions excludes or limits any consumer rights or legal protections that cannot lawfully be excluded or limited.
21. Limitation of Liability
To the extent permitted by applicable law, Brras Brazeal / RMD Enterprise shall not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of our website or products.
Nothing in these Terms & Conditions is intended to exclude or restrict liability that cannot legally be excluded or restricted under applicable law.
22. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Brras Brazeal / RMD Enterprise, its owners, employees, representatives, service providers, and partners from claims, losses, liabilities, damages, and expenses arising from:
- Your violation of these Terms & Conditions.
- Your unlawful or unauthorized use of the website.
- Your misuse of our products or services.
- Information or content submitted by you.
- Your violation of third-party rights.
23. Force Majeure
We will not be responsible for delays or failures caused by circumstances beyond our reasonable control.
Such circumstances may include:
- Natural disasters
- Floods
- Earthquakes
- Fire
- Severe weather
- Epidemics or pandemics
- Government restrictions
- War or civil disturbances
- Strikes
- Transportation disruptions
- Internet or telecommunications failures
- Cybersecurity incidents
- Power outages
- Supply-chain disruptions
- Actions or failures of third-party service providers
Where reasonably possible, we will take appropriate steps to minimize the impact of such events.
24. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Subject to applicable consumer protection and other mandatory legal rights, disputes arising in connection with these Terms & Conditions or transactions through our website shall be subject to the jurisdiction of the competent courts in Assam, India.
Nothing in these Terms & Conditions is intended to prevent a consumer from exercising any statutory right or remedy available under applicable law.
25. Changes to These Terms
We may update or modify these Terms & Conditions from time to time.
Changes may be made to reflect:
- Changes to our business
- Changes to our products or services
- Changes to website functionality
- Changes to payment or delivery arrangements
- Changes in applicable laws or regulations
- Other operational requirements
The updated version will be published on this page with the revised “Last Updated” date.
Your continued use of the website after changes are published may constitute acceptance of the updated Terms, to the extent permitted by applicable law.
26. Severability
If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by law.
27. Entire Agreement
These Terms & Conditions, together with our Privacy Policy, Refund, Return & Cancellation Policy, Shipping Policy, and any other applicable policies displayed on our website, constitute the terms governing your use of our website and purchase of products from us.
Where a specific product or promotional offer has additional terms, those terms may also apply.
28. Contact Us
If you have any questions regarding these Terms & Conditions, orders, products, or our website, please contact us:
Brras Brazeal
RMD Enterprise
Guwahati, Kamrup, Assam, India
Email: brrasbrazeal@gmail.com
© 2026 Brras Brazeal (RMD Enterprise). All Rights Reserved.
